City Performance Management & Strategy

THE CITY’S PERFORMANCE MANAGEMENT PROGRAM: SB STAT

PROGRAM OVERVIEW

SBStat was started in 2015 as a vehicle for the Mayor to drive strategy and innovation in the City. In 2017, SBStat elevated its efforts in performance management using recommendations from the Center for Government Excellence at Johns Hopkins University, from which the program continues to iterate from today. The goals of the SB Stat program are the following:

Empower departments to assist in the strategy, design, implementation, and evaluation of municipal services
Improve service delivery through evidence and human-centered design to generate insightsand test new approaches
Focus on data that matters to improving the lives of residents of South Bend

View all historical SB Stat materials

2022 ROADMAP FOR CITY PERFORMANCE MANAGEMENT

The 2022 executive memo for City Performance Management was shared with City Department Heads in February 2022 and offers guidance from the Mayor on priority areas of focus in 2022, preliminary topics of interest, and a high-level calendar for the year.

LEADERSHIP

Innovation & Technology
Denise Riedl | Chief Innovation Officer
David Finley | Director of Business Analytics

SB STAT FOCUS AREAS

Below are the five focus areas in the 2021 SB Stat program. More information can be found on each focus area by clicking below, including past Stat meeting presentations and historical projects.