City Performance Management & Strategy THE CITY’S PERFORMANCE MANAGEMENT PROGRAM: SB STAT PROGRAM OVERVIEW SBStat was started in 2015 as a vehicle for the Mayor to drive strategy and innovation in the City. In 2017, SBStat elevated its efforts in performance management using recommendations from the Center for Government Excellence at Johns Hopkins University, from which the program continues to iterate from today. The goals of the SB Stat program are the following: Empower departments to assist in the strategy, design, implementation, and evaluation of municipal services Improve service delivery through evidence and human-centered design to generate insightsand test new approachesFocus on data that matters to improving the lives of residents of South Bend View all historical SB Stat materials 2022 ROADMAP FOR CITY PERFORMANCE MANAGEMENT The 2022 executive memo for City Performance Management was shared with City Department Heads in February 2022 and offers guidance from the Mayor on priority areas of focus in 2022, preliminary topics of interest, and a high-level calendar for the year. LEADERSHIP Innovation & TechnologyDenise Riedl | Chief Innovation OfficerDavid Finley | Director of Business Analytics DATA POLICIES Executive Order to Establish Open Data Policy & Portal RELATED INITIATIVES Public Records & Document RepositoryPolice Transparency Hub311 Service PortalData Governance AWARDS & CERTIFICATIONS See the 2022 Roadmap for City Performance Management SB STAT FOCUS AREAS Below are the five focus areas in the 2021 SB Stat program. More information can be found on each focus area by clicking below, including past Stat meeting presentations and historical projects. Police Transparency in the 21st Century: Embracing Resident Feedback The South Bend Police Department’s data transparency page was first… Published on: 2021-02-03 South Bend’s Transparency & Performance gets a new look How the City is showing off its performanceInnovation, transparency, and… Published on: 2020-08-24 Quick Storm Response in South Bend How city teams leveraged GIS for a coordinated cleanup effort… Published on: 2020-06-15 Process Improvement & Rental Safety Inspections Collaborating with City departments to foster a culture of continuous… Published on: 2020-05-21