A ramshorn consists of two small pipes which connect the main line to the home. The homeowner is also responsible for the purchase and installation of the ramshorn along with all pipes inside the home.
Yes. Water Works will first verify the water main installation and location. Then, the homeowner must hire a plumber to run plumbing from the home to the new tap. There is a connection assessment and tap fee that is charged once completed. Along with the fee, the home owner must sign a waiver of annexation. These fees may vary.
If you have questions or would like to hook into a new main, please contact the Engineering Department of Water Works at 574.235.6109.
No, safety is the Cities main concern. Not only for the residents surrounding the hydrant, but also for the vehicles that are driving by. Opening the fire hydrant incorrectly could result in damage to yourself and the hydrant. If the hydrant becomes damaged, it may no longer work properly in the event of an emergency. The fire hydrants should be opened by trained personal only.
Yes, your deposit will be credited towards your final bill.
The reason you have to be home, pressure may build up in the water lines in turn, causing a leak or break. Another factor, a faucet may be left on or a toilet left running which would cause a flood in the home.
Water Works does this to ensure the pipes in the home do not freeze and burst.
Call the Water Works Customer Service at 574.235.9236
Please call 574-235-9236 and select Option 4.
For a residential property, please contact Water Works Customer Service at 574.235.9236. For a commercial property, a plumber must be consulted for all low pressure concerns.
Please call our operations center at 235.9464 to report water coming up to the surface. There are a variety of reasons water could be coming up to the surface. One of these possibilities is a water leak. Please call us at 235.9464 so we can determine if the problem is a South Bend Water Works problem.