Contacting 311

311 Call Center Hours:

  • Monday - Friday, 7:30 AM - 5:30 PM

Phone within South Bend city limits: 311

Phone outside city limits: 574-233-0311

  • can be used within South Bend if you can't reach 311

TTY: 574-235-5567

Always call 911 for emergencies.

311 Links

311 Performance Stats

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South Bend At Your Service


Get personal assistance with City-related questions and non-emergency services.

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Recreation icon

Activities & Entertainment

       Morris Performing Arts Center, Rum Village, Zoo, Studebaker Museum, Century Center

Morris Performing Arts Center
     • Event Calendar
     • Box Office and Ticket Info
     • Morris FAQ's
Century Center
     • Event Calendar
     • New Island Park Pavilion
Studebaker National Museum
Parks Activities & Programs
Parks Activities & Events Calendar
Potawatomi Zoo
Rum Village Nature Center

Animals and Pets Icon

Animals & Pets

        Adoption, Pet Licensing, Lost Pets, Animal Bite/Noise Complaints

Pet Ownership:
• Pet License Application
• Adoption
• Lost Pet
Report a Problem
• Animal Bite
• Barking / Noisy Dog
• Dead Animal

Business icon

Business & Licensing

Community icon


       Birth Certificates, Mulch, ID Cards, Taxes

Birth Certificates
Indiana ID Card
Mulch and Compost
Property Taxes
Vehicle Registration

Education icon

Education & Employment

       Public Schools, Colleges, Universities, Employment and Internships

Internships with the City
Public Schools
Colleges and Universities

Trash can icon

Garbage and Graffiti

       Yard Waste, Recycling, Trash Schedule, Large Item Pickup, Graffiti, Street Sweeping

• Missed Pickup
•Large Item Pickup
•Trash Schedule
•Tote Request
•Start / End Service
•Yard Waste

Tree icon

Parks, Recreation, & Trees

       Park Information, Park Programs, Pavilion Rentals, Tree Maintenance

South Bend Parks & Recreation
Parks and Information
Renting a Pavilion or Facility
• Howard Park
     • Ice Rink
     • Recreation Center
Martin Luther King Center
Charles Black Center
O'Brien Fitness Center
Tree Maintenance

Public Safety icon

Police & Fire

       Fireworks, Smoke Detectors, Fire Station Tours, Accident Reports

Fire Homepage
Fire Station Tours
Smoke Detectors
Ambulance Run Report
Fire Report
Fire Pits
Police Homepage
Community Programs
Neighborhood Watch Program
File a Grievance
Becoming an Officer

Street and Sidewalk icon

Streets & Sidewalks

       Potholes, Sidewalk & Alley Repair, Snow Removal, Damaged Property, Streetlights

Pothole Repair
Alley Maintenance
Streetlight Outage
Traffic Light Outage
Snow Removal
Salt Contracts
Sidewalk Repair Program
Damaged Property

Utilities icon


Violations icon


       Tickets, Code Violations, Tall Grass, Illegal Dumping, Vacant/Abandoned Housing, Legal

Register a Vacant or Abandoned Building
Pay a Parking Ticket
Appeal a Parking Ticket
Pay a Traffic Ticket or Citation
Report a Code Violation
Pay a Code Enforcement Violation
Pay an Ordinance Violation