Information Technologies Strategic Plan

The Need For A Strategic Plan

The Strategic Plan for the City of South Bend’s Information Technology Department aims to effectively communicate the City’s technology direction, priorities and policies. As the city continues to improve, a strategy for the development of technology will lessen duplicated efforts and improve efficiency. Furthermore, this plan demonstrates the Information Technology Department’s ongoing effort to implement strategies that further the goals of Mayor Pete Buttigieg’s administration.


A committee was formed and met several times in April and May of 2013. The committee consisted of representatives from all major departments within the city government along with Mike Bieganski, retired CTO for Bosch, and Dan Rousseve, Vice President of Technology at Teacher’s Credit Union. These working sessions helped define the role of technology efforts within the city’s overall vision. This document is largely the outcome of those discussions. As a result, this document will serve as a blueprint for the Information Technology Department’s direction through December 31, 2016.

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