City of South Bend Mission and Values

OUR MISSION:

We deliver services that empower everyone to thrive.

HOW WE ACCOMPLISH OUR MISSION:

We make the basics easy:

Provide residents high quality services at the greatest value to the taxpayer, maintaining widespread confidence that the fundamentals are managed well.

We deliver good government:

Put residents first always, leading by example, gathering input, and transparently communicating our intentions, decisions, and actions.

We invest in people and places:

Support residents with design, policy, and programming for a strong and inclusive economy, vibrant culture, and great public spaces.

OUR VALUES: 

Excellence

For each major area of service delivery, establish South Bend as the best in the state, and/or in the top 25% nationally, measuring and reporting progress.

 

Accountability

Put residents first always, offering services at the greatest value to the taxpayer, with clear and transparent indications of how the government is using public resources. 

 

Innovation

Deliver better services more efficiently by introducing creative approaches to government operations, questioning habit and using evidence to continually improve.

 

Inclusion

Ensure the City administration, as an employer and as a purchaser, reflects the community it serves and includes diverse voices in our decision-making and actions.

 

Empowerment

Establish a work environment that enables employees to contribute richly to administration and the community, taking pride and ownership in our work.