Chronic Problem Properties

The ordinance, which went into effect October 15, 2013, addresses issues with repeat problem calls from local properties. These calls consist of a combination of: verified complaints, ordinance violations, letters issued by the Police Department, Neighborhood Services & Enforcement, or the Legal Department. First Class Patrolman James Burns has been assigned to oversee implementation.

The City will fine property owners based on the number of problem calls. Each call above the limits established in the legislation (5+ calls in a 60-day period for a property with 50 or fewer units; or after 12 calls in a 90-day period for a property with 51 or more units) will result in a $250 fine for each and every call thereafter up to one calendar year.

View the Top 10 things You Need To Know about Chronic Problem Properties

Crime victims calling for police assistance will not be subject to fines.

Warning letters and remediation programs also will be in place to assist owners in adapting to the new legislation and addressing issues at their properties.

“We have developed steps that the property owner can agree to follow to alleviate chronic property problems,” Patrolman Lane says. “If the owner follows the recommendations and police and code complaints subside, then the problem property designation can be significantly reduced.”

Download Brochure: Curbing Chronic Problem Properties

Remediation Program

The City desires to work with property owners to abate the designation of Chronic Problem Property. Each case is unique, and after complying with the remediation agreement between the City and the property owner, the Chronic Problem Property designation will be removed.