The City of South Bend has implemented a Virtual Private Network (VPN) technology that allows remote City Employees to gain access to City's Network resources over the Internet by creating a secure, encrypted tunnel.  Once a VPN connection has been established, users will access the City's private network using a Terminal Services Server.  This server has been configured with the most common applications used on the City's network, i.e. GroupWise, Microsoft Office, AS/400 (all applications will not be available).  Requests for additional applications to be installed on the Terminal Services Server will be considered based on complexity of installation, licensing requirements, performance overhead on the server, and the benefit of the application to be installed on the server.

Prerequisites

• Users wanting to take advantage of this technology must contact Information Technologies in 2 business days in advance to be issued a VPN user ID and password.  View the IT Remote Access Policy.
• Department Head and City Controller approval will also be required

Workstation Requirements

• Workstation must be connected to the internet
• Microsoft Windows 2000, Windows XP(32 or 64 bit), Windows Vista, MAC or Linux
• Single user logged into workstation (if Fast User Switching is enabled on workstation, all other users must be logged out)
• Remote Desktop Connection installed on the workstation (installed by default with Windows XP or later)
• If the computer you are using does not meet these requirements, the City's VPN service will not be available to you.
• View the Cisco AnyConnect and Remote Desktop documentation*
• Click to start your Cisco AnyConnect session

*Acrobat Reader Required.

City of South Bend Information Technologies
227 West Jefferson Blvd. • Suite 1200 N
South Bend, Indiana 46601