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The City of South Bend has implemented a Virtual Private Network (VPN) technology that allows remote City Employees to gain access to City's Network resources over the Internet by creating a secure, encrypted tunnel. Once a VPN connection has been established, users will access the City's private network using a Terminal Services Server. This server has been configured with the most common applications used on the City's network, i.e. GroupWise, Microsoft Office, AS/400 (all applications will not be available). Requests for additional applications to be installed on the Terminal Services Server will be considered based on complexity of installation, licensing requirements, performance overhead on the server, and the benefit of the application to be installed on the server.
Prerequisites
- Users wanting to take advantage of this technology must contact Information Technologies in 2 business days in advance to be issued a VPN user ID and password
- Department Head approval will also be required
Workstation Requirements
- Workstation must be connected to the internet
- Microsoft Windows 2000, Windows XP, or Windows Vista
- Single user logged into workstation (if Fast User Switching is enabled on workstation, all other users must be logged out)
- Remote Desktop Connection installed on the workstation (installed by default with Windows XP or later)
- If the computer you are using does not meet these requirements, the City's VPN service will not be available to you.
VPN Client Options
For users with the Windows Vista Operating System, the only option is to download and install the Cisco VPN Client.
For users with either Windows 2000 or Windows XP, you can install and use the Cisco VPN Client, or use the Cisco WebVPN Service. The WebVPN requires Internet Explorer.
Note: It is best to use this client on a borrowed or temporary computer. For your home computer, Information Technologies recommends using the Cisco VPN Client
*Acrobat Reader Required.
City of South Bend Information Technologies
227 West Jefferson Blvd. • Suite 1200 N
South Bend, Indiana 46601 |
