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South Bend Water Works
Customer Service
125 West Colfax Avenue
South Bend, Indiana 46601
574.235.9236

Office Hours:

  • Walk-in Customer Service
    Monday to Friday 8:30 am - 5:00 pm
    New Monday hours effective 6/1/07
    9:30 am to 5:00 pm
  • Drive-up Payment Window
    Monday to Friday 8:00 am - 5:00 pm

Payment Options:

  • Pay Online
    • Use a MasterCard or Visa Credit/Debit card at Utilities Online
    • There is no additional fee for this service.
      • Please note: All payments are still due on the date indicated on the utility bill.
  • Automatic Bank Draft 
  • Mail Payments
    • Send to: South Bend Water Works Customer Service
  • Walk-in or Drive-up Payments
    • See office hours above
  • After Hours Payments
    • May be placed in the night drop box at the South Bend Water Works Customer Service Office.  Payment will be applied to your account the next business day.

Additional Payment Information:

  • Starter or counter checks will not be accepted for payments at any time. 
  • We will not accept payments for shut off accounts left in the night drop box or mail unless a money order is used.

Understanding your South Bend Utility Bill:

 

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South Bend Water Works Customer Service
125 W. Colfax Ave. • South Bend, Indiana 46601
574.235.9236

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